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Frequently Asked Questions

Shipping

Where do you ship to and how long does it take to deliver?

We ship to the Iberian Peninsula, the Balearic Islands, the Canary Islands, Ceuta, and Melilla. Delivery times are 24-48 business hours within the Iberian Peninsula and the Balearic Islands; in other areas, delivery times may be longer. More information

What is the cost of shipping?

Free for orders of €70 or more in the Iberian Peninsula and the Balearic Islands. For lower amounts or shipping to other areas, the cost is shown upon order confirmation. More information

What do I do if my order arrives damaged or incomplete?

Please email us at info@hushandhush.es or call +34 663 22 54 22 as soon as possible.
More information

Exchanges and Returns

Can I exchange or return a product?

Yes, within 15 business days of receipt, provided the product is unopened, unused, and in its original packaging . More information

How do I request an exchange or return?

Contact info@hushandhush.es or call +34 663 22 54 22 .

We do not accept returns on opened or used products.
More information

What happens if I receive a defective or wrong product?

You can return it within 15 days. We'll refund the full amount and the return shipping costs. Please contact us to process it as soon as possible. More information

Subscriptions

When does my subscription start and what does it include?

It starts with payment processing, and all shipping is free. Learn more.

Does the subscription renew automatically?

Yes, it automatically renews monthly until you cancel it. You can update your payment method in your Hush & Hush Account. Learn more.

How can I cancel my subscription?

Anytime after your second order , from your account or by calling +34 663 22 54 22. More information

Our Products

Do I need a prescription for Hush & Hush supplements?

No. They are made with natural, clinically tested ingredients , without additives or fillers.

Why take supplements or nutricosmetics?

Because it takes care of beauty from the inside , acting at the cellular level and complementing your external care routine.

Are they preventive or curative?

Our supplements are both preventative and corrective , helping to delay aging and treat specific concerns.

Contact

How can I contact you?

Fill out the contact form on our website, write to info@hushandhush.es , or call us at +34 663 22 54 22.